New for 2024. We now offer Trip Protection. For a 15% fee up front, you reserve the right to cancel with a minimum of 3 hours before your watersport experience to receive a refund. If you do not purchase Trip Protection, we require 24 hours advanced notice to cancel watersports.
Cancellation Policy Due to Inclement Weather: DBSA reserves the right to cancel any tour at any time if they feel that the weather or conditions present an unsafe situation. Tours cancelled due to weather will be rescheduled as soon as possible.
We generally do not cancel tours in the event of light rain or drizzle. Any thunder, lightening or high winds and we immediately postpone the tour for the safety of our guests and tour guides. If rescheduling is not possible, then a rain check or full refund will be issued at the customer’s preference.